1. Introduction
This Privacy Policy explains how GRETAART STUDIO AT LTD ("we", "our", "us"), the company behind The Secret Side of Cyprus and The Cyprus Case mobile application ("the App"), collects, uses, stores and protects your personal data when you visit our website at thesecretsideofcyprus.com or use our mobile application.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Cypriot data protection law.
Data Controller:
GRETAART STUDIO AT LTD
REG. Number: HE460083
9, Dimitri Zinieri Street, 8220 Chloraka, Pafos, Cyprus
Email: Support: support@thesecretsideofcyprus.com
2. The Website and the App
The website at thesecretsideofcyprus.com is an informational landing page. The website itself does not request access to your camera, photo gallery, microphone or precise location. It does not process payments and does not create user accounts.
Certain permissions may be requested only by the mobile application when required for the interactive experience. Details are set out below.
3. What Data We Collect
3.1 Website visitors
When you visit the website, standard web server logs may be recorded, including your IP address, browser type and pages visited. This data is used solely for security and technical administration and is not linked to your identity.
3.2 Account and registration data (App)
When you create an account or register in the App, we may collect:
- Email address
- Phone number
- Access code entered by you
3.3 Location data (App only)
The App uses your device's GPS location during the experience in order to unlock location-based content and guide you to investigation points. Location data is processed only while the experience is active. We do not track your location outside of active sessions.
3.4 Camera and photo gallery (App only)
The mobile app may request camera or photo gallery permission if a feature requires the user to take or select photos during the experience. Details of such processing will be communicated within the app and its permission notices at the relevant time.
3.5 App usage data
We may collect anonymous or pseudonymous technical data including device type, operating system version, app version, session duration and crash reports. This data is used to improve performance and does not identify you personally.
4. How We Use Your Data
- To create and manage your account and deliver the investigation experience
- To unlock location-based content during the experience (App only)
- To respond to your support requests or enquiries
- To improve the App and website based on anonymous analytics
- To comply with our legal obligations
5. Legal Basis for Processing
- Contract performance — to deliver the experience you purchased
- Legitimate interests — to maintain and improve our services and ensure security
- Consent — for device permissions granted via your device settings
- Legal obligation — where required by applicable law
6. Device Permissions (App only)
The App may request the following device permissions:
- Location (GPS) — required for location-based content unlocks during the experience
- Camera — may be requested if a feature requires taking photos at investigation locations
- Photo Gallery — may be requested if a feature requires selecting or saving photos
You may revoke any of these permissions at any time in your device settings. Revoking permissions may limit some features of the App.
7. Data Sharing
We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating the App and website (for example, cloud hosting, crash reporting). All such providers are bound by data processing agreements.
We may disclose data if required by law or in response to valid legal requests from public authorities.
8. Data Retention
We retain your account data for as long as your account is active or as necessary to provide our services. You may request deletion of your data at any time (see Section 9).
9. Your Rights
Under GDPR, you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data, and to withdraw consent at any time. To exercise any of these rights, please contact us at Support: support@thesecretsideofcyprus.com. We will respond within 30 days.
10. Data Deletion
To request deletion of your account and associated personal data, please visit our Data Deletion page or email Support: support@thesecretsideofcyprus.com with the subject "Data Deletion Request".
11. Cookies
Our website may use essential technical cookies to ensure basic functionality. We do not use tracking or advertising cookies.
12. Children's Privacy
The App and website are not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16.
13. Security
We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date.
15. Contact
Support: support@thesecretsideofcyprus.com
GRETAART STUDIO AT LTD
9, Dimitri Zinieri Street, 8220 Chloraka, Pafos, Cyprus
Phone: +357 94 008 101